PFD STUDY RESULTS: THE TALE OF THE TAPE

Everette Gillison (a former public defender with no emergency services experience to speak of) and Mayor Nutters hand picked public safety director comments while Fire Commissioner Ayers looks on.

A recently commissioned study of the Philadelphia Fire Department has been released. Needless to say the results paint a picture of a highly dysfunctional agency where rank and file firefighters and medics feel ignored, disrespected and marginalized by a highly autocratic and out of touch command staff. But you don’t have to take my word for it. Below are the results of the employee surveys compiled by the study group.

It defies logic that any agency would allow senior leadership to continue in light of the complete loss of confidence by rank and file this survey indicates. I can tell you from my point of view and in my opinion certain aspects of the study are 100% accurate. On the other hand most of the “solutions” called for by the same study would in most cases make things TREMENDOUSLY worse.

Most of them revolve around Emergency Medical Services (EMS). The system has been inundated with hundreds of thousands on non-emergency calls that are crushing the departments operations. Yet every time our senior command staff gets involved they only make things worse for the medics. This causes morale to be destroyed even further, and so it goes. I don’t know what will eventually come out of this study, but I’m not encouraged. We will most likely re-arrange the deck chairs… as the band plays on. LINK

Read the survey results below.

A few statistics concerning senior management..

and how their policies are viewed by the rank and file:

Senior managers are the commissioner and deputy commissioners.

Strongly agree    Strongly disagree

 

Senior managers work to eliminate barriers that make it difficult

for staff to perform their job responsibilities

11.9 %                          71.4 %

Senior managers provide constructive feedback on performance.

12.5 %                         70.8 %

Senior managers encourage staff to improve their performance.

20.0 %                        59.6 %

The Department has effective approaches to developing new senior leaders

10.4 %                         70.9 %

Race or ethnicity does not affect how staff are treated by senior managers

within the Fire Dept.

17.9%                          66.8 %

Gender does not affect how staff are treated by senior managers within

the Fire Dept.

23.4%                          52.1 %

Fire Dept. leaders are held accountable for the decisions they make.

15.4 %                         52.5 %

Fire Dept. leaders are open to new ways of doing business

3.3 %                          90.1 %

Fire Dept. leaders encourage employees to find new and better ways

to work

3.3%                            88.1 %

Department members (administration, management, supervisors,

and field staff) work well together to address issues facing the PFD

12.0 %                         70.2 %

F.D. managers and supervisors are willing to consider points of

view that are different from their own

17.0 %                         65.5 %

 

Human Resource practices

Hiring

The hiring process is fair

15.4 %                          70.2 %

Persons who are hired (by the PFD) are competent

15.0 %                           59.1 %

The PFD hires the best available job candidates

10.9 % 74.2 %

The hiring process is timely

13.3%                          70.0%

Hiring decisions are made without regard to race

or ethnic background.

12.4 %                        73.3 %

Hiring decisions are made without regard to gender

18.7 %                        60.0 %

Promotions

The promotion process is fair

15.8 %                         68.1%

The best candidates for promotion are selected

10.4%                          74.7%

The promotional process is timely

15.9 %                         61.3%

Promotional decisions are made without regard to race

or ethnic background

15.5%                           70.4 %

Promotional decisions are made without regard to gender

18.5%                           60.4 %

The factors that are considered when making promotional decisions

are clearly articulated

15.8%                           66.1%

 

Discipline 

The discipline process is fair

6.6%                             75.7%

Discipline is consistently administered across the FD

11.7%                           77.7%

Discipline is consistently applied across divisions,

offices and units

11.2%                           74.1%

Discipline is consistently applied across shifts

17.5%                          62.0%

Decisions relating to discipline are timely

11.0%                          69.0%

Discipline decisions are made without regard to race

or ethnic background

11.5%                           74.9%

Discipline decisions are made without regard to gender

13.0%                           62.7%

The grievance process is fair

10.1%                           61.8% 

The grievance process is timely

9.5 %                               62.3 %

The steps in the grievance process are well articulated

16.8 %                             51.9%

 

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4 Responses to PFD STUDY RESULTS: THE TALE OF THE TAPE

  1. ingineer66 says:

    Those are some brutal numbers.

  2. Bob says:

    And they are even worse when it comes to civilian employees of the PFD.

  3. The Working Class Conservative says:

    Seems right to me. The divide widens under this Adminsistration

  4. Bob G. says:

    Cap:
    …WOW…!
    (and not the good kinda wow)

    Those stats are nothing close to what I would have imagined.
    My God…that is horrendous.

    Can we say this administration had had their pants around their ankles TOO damn long (AND got caught)?

    Roll safe.

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