EARLY LOOK AT THE NEW MOVIE VERSION OF CAPTAIN AMERICA.
Thanks to my ISP (Speakeasy) and their better than average tech support, I’m back on-line. Thanks also to Wyatt for covering the front desk while I was being talked down from the ledge. After going through a nightmare week of computer problems, I thought I was in the clear. I was until Mother Nature intervened. A lightning strike hit the transformer pole out back and fried my modem. It also zapped the Mac to the point where all I had was a white screen. No desktop at all. Very Weird. AND YES it was on a surge protector. The printer and phones on the same protector were undamaged.
I took the Mac right back to Best Buy where the Geek Squad ran a test on it. They suspected the video card may be defective and replaced the computer for me no questions asked. Whew. Speakeasy overnighted me a new router and it was just a matter of plugging everything back in and BAM! I’m up and running.
It is such a relief when you get good tech support. Companies often don’t realize how important that is to their bottom line. Customers who have problems with a product don’t need any more aggravation when the call for help. Prompt attention to their issues and quick resolution of the problem is key to repeat business and customer satisfaction.
I’m feeling pretty lucky today.